When does Pegapay Collect Personal Information?
You can browse this Site anonymously. We do not collect any personal information about you when you browse this Site.
We only collect your personal information when you voluntarily provide it to us. Personal information is any information associated with an individual that can be used to identify that individual. Personal information includes your name, e-mail address, government issued photo identification (ID), proof of address and billing information. We collect your personal information when:
(a) You register on the Site and create and verify your Pegapay account,
(b) You contact us or make an inquiry,
(c) You provide your payment or billing information,
(d) You request further information on our Services.
Why does Pegapay Collect Personal Information?
We collect personal information in order to effectively respond to you when you contact us, make an inquiry or request information from us about our Services.
In order to provide our Services to you, we collect certain personal information. For example, we collect personal information in order to facilitate and process the registration process when creating a Pegapay account. We require certain types of personal information such as ID, proof of address and utility bill to verify your Pegapay account.
When does Pegapay Collect Non-Personal Information?
We are constantly improving our Site and Services, to make your experience better. To do this, we gather non-personal information such as statistics about what pages you visit when you use the Site, the duration and time of your visit to the website, your IP address and your browser type.
These statistics help us decide where to put information so you can find it easily and how to design features so that they are faster, better and provide the best experience for all Pegapay users.
How does Pegapay Use Collected Information?
We use, collect and process your information in order to satisfy our legal obligations to you in accordance with our Terms of Service.
We use your information:
(a) When you contact us and to reply to you,
(b) To provide any requested Services or information to you,
(c) As part of our customer service to resolve disputes, address complaints and address queries,
(d) To satisfy our contractual and legal obligations in running our business,
(e) To improve and customize your experience when using the Site or Services including its available features and functionality,
(f) To troubleshoot problems,
(g) For verification purposes and to detect any fraudulent, unlawful or illegal activity.
How does Pegapay Implement Security Controls?
Security for all personally information is our priority. We strive to take all technical measures necessary to prevent loss or unintended use of information transmitted to us at the time of collection or storage. We use physical, electronic and procedural safeguards such as firewalls and data encryption and we limit access to personal information to certain employees who require access in order to fulfil their designated functions and administer our business.
What Information Does Pegapay Share with Third Parties?
We will not rent, trade or sell your personal information under any circumstances.
We treat your privacy with strict confidentiality and only disclose it when necessary to:
(a) to fulfil your requests to do so and our contractual obligations to you in providing the Services,
(b) meet legal requirements including by any legal or governmental authorities or to comply with any law enforcement investigation under court order or similar legal procedure or ;
(c) protect our legal rights and prevent harm, loss or suspected illegal or unlawful activity;
(d) operate and administer our business;
(e) any business entity, should we plan to merge with or be acquired by, that particular business entity who would be obligated to abide by this Policy.
Your Consent and Accessing Your Personal Information
You may withdraw your consent to this Policy at any time or inquire about what information has been collected and processed in relation to you. If you have any questions or wish to withdraw your consent to this Policy please contact us and provide sufficient details for us to assist and identify you. In the event you wish us to delete all your information contained in our records, we may not be unable to do so due to legal storage requirements, corporate governance and fraud prevention policies. However, we will not sell, rent or use any of your personal information for commercial or other purposes except as is necessary for fraud prevention, to meet legal requirements and to protect our legal rights.
Changes to this Policy
This Policy is subject to change at our sole discretion. Please check this space regularly for any updated changes.
Dated: 10 February 2014